FREE SHIPPING UPGRADE OFFER

From 13th - 23rd December 2020, all UK Orders will have their shipping service upgraded, so:

• Choose Free Standard Delivery and we will apply First Class shipping (delivery is normally 1 - 2 working days after dispatch)

• Pay for First Class Shipping, and we will apply Expedited Royal Mail Special Delivery Tracked & Signed shipping (delivery is normally next working day)

LAST RECOMMENDED UK CHRISTMAS POSTING DATES & SHIPPING DISRUPTION ADVICE

As of 15th December, there is still significant postal disruption throughout the UK, and Royal Mail normal estimated delivery time guarantees remain suspended.

Last recommended postage dates do not constitute a guarantee by Royal Mail or ourselves that your parcel will arrive before Christmas.  WE ALWAYS DISPATCH ON TIME OR EARLIER, so any failure by Royal Mail to deliver within their advertised deadlines at this time of year, due to service disruption / volume of seasonal mail is unfortunately outwith our control.  Your patience is appreciated if this happens, and we do urge you to order as far in advance as possible.

We are advised that orders sent by Royal Mail Special Delivery Tracked & Signed (our Expedited Shipping service) are being prioritised, and the majority are still being delivered next working day.  We therefore strongly advise that wherever possible customers should take advantage of our 1st Class to Expedited Special Delivery shipping upgrade for peace of mind.

Please note that the normal 'delivery before 1pm' guarantee is currently suspended, and Royal Mail's stated aim is delivery by 9pm next working day, except in remote locations (see below).

Due to the high volume of orders we’re receiving at this time of year, please note the latest order times on these dates to guarantee your order will ship the same day:

• FREE STANDARD UK SHIPPING (now upgraded free-of-charge to Royal Mail 1st Class) - ORDER BY 5.OOPM SUNDAY 20TH DECEMBER;

• 1ST CLASS UK SHIPPING (now upgraded free-of-charge to Royal Mail Special Delivery, Tracked & Signed, Next Working Day Delivery) - ORDER BY 14.00 TUESDAY 22ND DECEMBER.

 PLEASE NOTE:

• Expedited Shipping orders placed on Tuesday 22nd December - this is a fully tracked & SIGNED FOR service, delivery will only be possible if someone is available to receive packages.

• We cannot guarantee delivery timescales to remote areas including, but not restricted to, Shetland, Orkney, Western Isles, Isle of Man and the Channel Isles at present due to Royal Mail service disruption / volume of seasonal mail.