IMPORTANT:

Last recommended postage dates and advertised delivery timeframes for our postage options do not constitute a guarantee by Royal Mail or ourselves that your parcel will arrive before Christmas.

OPENING HOURS CHRISTMAS / NEW YEAR:

Saturday 21 Dec                       OPEN

Sunday 22 Dec                          CLOSED

Monday 23 Dec                         OPEN

Tues 24 - Thurs 26 Dec             CLOSED

Friday 27 Dec                            OPEN

Saturday 28 - Sun 29 Dec         CLOSED

Monday 30 - Tues 31 Dec         OPEN

Wed 1 - Thurs 2 Jan                  CLOSED

Orders placed after 12 Noon on 23/12/24 and 31/12/24 will be dispatched on the next day we are open.

For all of our shipping services, a live tracking link will be provided in your dispatch confirmation email, and this should be used to track your parcel and manage your delivery options, book redeliveries, etc., online directly with Royal Mail.  We cannot provide individual delivery updates or arrange redeliveries for customers, so if your parcel does not arrive when expected, please use your tracking link and the online delivery options as appropriate.

Royal Mail Recommended Latest Posting Dates for Christmas - UK

Please note the latest order times on these dates to guarantee your order will ship the same day:

Standard Shipping (Free for orders over £30) - WEDNESDAY 18 DECEMBER

• Royal Mail Tracked 48
• Delivery aim 2 working days after dispatch date, but please allow up to 3-5 working days after date of dispatch
  
• Order by 1pm to guarantee same day dispatch

First Class Shipping - SATURDAY 21 DECEMBER

• Royal Mail Tracked 24
• Delivery aim next working day after dispatch date, but please allow up to 2 working days after date of dispatch
  
• Order by 1pm to guarantee same day dispatch

 Expedited Shipping - MONDAY 23 DECEMBER

• Royal Mail Special Delivery Guaranteed 1pm* (pls. note above suspension of delivery guarantees by RM)
• Delivery aim next working day by 1pm
• Order by 2pm to guarantee same day dispatch.

Please note that Expedited Shipping is a fully tracked & signed for service, so delivery will only be possible if someone is available to receive packages at the delivery address.

Royal Mail Recommended Last Posting Dates for Christmas - International

All International orders are dispatched via Royal Mail International Tracked & Signed For, and full tracking is provided by Royal Mail and their in-country delivery partners.

International orders may also be subject to additional customs checks post-Brexit, which can delay delivery.  If your parcel does not arrive when expected, please use your live tracking link and the online delivery options as appropriate.

Orders must be received by 1pm GMT to guarantee same day dispatch.

SATURDAY 7 DECEMBER

Australia, Brazil, Bulgaria, Cyprus, Finland, Greece, Italy, Malta, Norway, Portugal, Romania and Sweden

MONDAY 9 DECEMBER

Czech Republic, New Zealand, Poland, Spain

WEDNESDAY 11 DECEMBER

Austria, Denmark, Lithuania, Slovakia, Slovenia

FRIDAY 13 DECEMBER

Belgium, Canada, Croatia, Estonia, Hungary, Iceland, Latvia, Luxembourg, USA

MONDAY 16 DECEMBER

France, Germany, Ireland, Japan, Netherlands, Switzerland